Return/Refund Policy

After Sales

Should you have any question with regards of direction of use of the product, the service that we provided, any question please contact us at :

+60 17-878 8561

LIFEVIEW.MY@GMAIL.COM

 Return and Refund Policy

All products sold are NOT RETURN AND REFUNDABLE except for quality defective. If there is quality defective, kindly refer to the PRODUCT DEFECTS section below for new product shipment.

Product Defects

  1. All parcel will be packed nicely. If the parcel is not in good condition when you receive, please don’t let the postman leave. 
  2. Take a photo of your consignment note and the parcel.
  3. Don’t sign to accept the parcel, ask the postman to return to us.
  4. Send us the photos and we will ship out a new parcel within 14 working days.
  5. If you accidentally received the parcel and only found the defect products after you open the parcel,
  6. Take a photo of the defect product and send to our customer service
  7. We will do compensate within 14 working days.
  8. If you found that the product received isn’t same with what you ordered,
  9. Take a photo of the defect product and send to our customer service
  10. If we are shipping the wrong product to you, you can return back and we will send out the exact product to you within 14 working days.

Contact Us

If you have any questions or suggestions about our Return and Refund Policy, do not hesitate to contact us. 

退货/退款政策

促销过后

如果您对产品的使用方法、我们提供的服务有任何疑问,请联系我们:

 +60 17-878 8561

 LIFEVIEW.MY@GMAIL.COM

 

 退货和退款政策

除质量缺陷外,所有售出的产品均不可退货和退款。如果有质量缺陷,请参阅下面的产品缺陷部分以了解新产品的发货。

 

产品缺陷

  1. 所有包裹都将包装好。如果您收到包裹时没有完好,请不要让邮递员离开。

    (一)拍下您的运单和包裹的照片。

    (二)不要签收包裹,请邮递员退回给我们。

    (三)将照片发送给我们,我们将在14 个工作日内寄出新包裹。

2.如果您不小心收到包裹,打开包裹后才发现有缺陷的产品,

    (一)拍下缺陷产品的照片并发送给我们的客服

    (二)我们将在14个工作日内进行赔偿。

3.如果您发现收到的产品与您订购的不一样,

     (一)拍下缺陷产品的照片并发送给我们的客服

     (二)如果我们向您运送了错误的产品,您可以退货,我们将在14个工作日内将准确的产品发送给您。

联系我们

如果您对我们的退货和退款政策有任何问题或建议,请随时与我们联系。

Address: 10-1, Jalan KSB12,
Taman Kota Syahbandar,
75200 Melaka, Malaysia

Tel: +6017. 8788 561
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